Step by Step
1 - Give Your Info
Sign up to tour our community and verify your identity.
2 - Take a Selfie
Tour24 verifies your ID and facial recognition.
3 - Schedule Your Tour
Choose your day and time to visit. Tour24 confirms via email and the email will tell you how to download the app necessary for your tour.
4 - Check Your Email
After you’ve scheduled your tour, you will receive an email with your specific access code.
Frequently Asked Questions
Why won’t my ID verify?
Enter your name exactly as it appears on your ID. If your license shows “Benjamin,” your form will be rejected if you enter “Ben.”
Why should I download the apps from Tour24?
You will need the Unlock app to get inside the community, but you’ll want to follow the instructions form your email to download the self-guided tour app. It’s full of helpful tips about the neighborhood, the community, and model home that you’ll want to hear about. It will tell you all of the features with a simple Bluetooth connection.
Why won’t my building code work?
Typically, entering the code too quickly or without using the # symbol first is the cause of the problem. Please try again and press the symbol # first and then the 4-digit code (example #1234). If this does not work after a couple of times, you may call Tour24 at 1.888.297.7411